TERMS AND CONDITIONS

GDPR COMPLIANCE

We have updated our privacy policy which can be found here

No policy, extended guarantee, or any statement on this site affects the consumer’s statutory rights. Red Dot Cameras Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation)

We only use your information for the processing of the order you have placed with us. No information collected by us will be sold, rented or loaned to any third party. We do not currently send newsletters or send out any promotional material in any form to our customers.

As per EU GDPR, you have the right to erasure or (‘right to be forgotten), please email us via sales@reddotcameras.co.uk if you wish to de-register from our website.

ONLINE PURCHASES

You can order in complete confidence with UK debit and credit cards through our secure checkout. Card payments are processed by SagePay. Please note, we no longer take credit or debit card payments over the telephone.

SECURITY

We understand that you may have concerns about security on the internet. Our site uses a secure server that implements secure socket layer (SSL) technology in our on-line ordering process to protect your name, address and payment card information. It is not possible to order from us online unless you are in secure server mode. Once you press the button to add an item to the shopping cart your browser will go into secure mode. This is indicated by the address in the address bar being proceeded by https as opposed to http. When you have finished ordering your browser will exit secure mode. Every transaction we process is also checked by our fraud control systems to validate the authenticity and validity of your payment card as well as indicators of possible fraudulent use.

WARRANTY & GUARANTEE

New Goods: We are an authorised Leica UK Boutique Dealer and authorised distributors for our other products (no “grey” imports). Products are therefore covered by the manufacturers standard warranties and conditions.

Pre-owned goods:We offer a 6 month warranty against malfunction (excluding batteries). We cannot accept liability for damage caused by misuse.
Please note, this warranty is not transferable if the item is sold on to a third party.
- The warranty does not cover costs incurred transporting the item to and from us. 
- Any technical issues such as Rangefinder Calibration, Lens Calibration Shutter Speed Calibration for any pre-owned equipment must be reported to Red Dot Cameras within the first 28 days of purchase. Red Dot Cameras will not be liable under the 6 month warranty if any of these technical issues arise after 28 days of invoice date.

TERMS AND CONDITIONS

Your use of and purchase of products from this site is governed by the terms and conditions set out below. You can print the full terms and conditions by selecting the print option in the File menu of your browser. We may at any time make changes to this site and the details displayed on it (including prices).

  1. Despatch Policy. While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 48 hours.
  2. Prices and Tax. The prices shown for the goods on this site are inclusive of UK VAT unless specifically stated otherwise. The charges for postage and packing are shown in the checkout for UK deliveries only. For deliveries outside of the UK you will be contacted via email regarding postage and packing cost. The price you pay will include VAT for all deliveries within the European Union, excluding pre-owned goods and books. For deliveries outside the EU, for new products (excluding books) the price that is shown at the time of ordering will be inclusive of VAT. You will then be contacted via email regarding the total amount to pay which will be excluding VAT. Delivery to non-European countries may result in import duties and local taxes/customs handling charges etc. payable on receipt of the goods. You will be liable for these duties. Red Dot Cameras Ltd cannot accept your order until you have paid for it in full (including applicable delivery charges). We reserve the right not to supply you at our discretion.
  3. Cancellation and Returns of mail order goods. If you are not satisfied with the goods you have a right to cancel the contract within 14 days of receipt. Once the goods have been returned and checked by us to ensure they are still in as sold condition, in their original saleable packaging & the original sales invoice you will receive either a full refund of your monies or replacement goods. If the goods received by you are faulty, or they differ from what was ordered, then we will also refund the return carriage costs. For a full refund of the return carriage costs, customers must as far as is reasonably possible, ensure that they return the goods to us via a similar standard of postal service (ie if returning a low value item that we sent to you via Royal Mail Recorded post, we will not refund all the carriage cost if returned to us via Royal Mail Special Delivery). If you have instructed us to personalise the item then we can only provide a full refund if the goods are faulty or differ from what the customer ordered. Please send an e-mail to us before you return goods, telling us that you are returning the goods and for which reason (eg faulty, different from what was ordered or simply changed your mind).
    1. Returns MAY be subject to a 3% administration fee.
  4. Colours. The colour of goods may vary slightly from that shown on the website due to variations of photographic reproduction and display monitors. We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce that of the physical products themselves. All sizes quoted are approximate.
  5. Confidentiality. All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties other than those required to complete your order (SagePay, nominated delivery courier) and are used only in accordance with the Data Protection Act and the GDPR.
  6. Indemnity. You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
  7. Jurisdiction. The Contract will be governed by the laws of England and Wales and the parties to the Contract subject to the jurisdiction of the English Courts.
  8. Pricing and Deposits. All orders for new Leica equipment placed on or after May 3rd 2013 may be subject to price changes due to adjustments in Leica UK’s pricing scheme. If a deposit is taken to confirm an order, while this secures a position in regards to the delivery of the item, this does not fix the price of the item which may be subject to change dependent upon Leica UK’s pricing plan and the price will be confirmed at the time of delivery of the item. This does not apply to deposits taken on pre-owned items. Please note, all orders are final. Deposits are not transferable or refundable.
  9. Consumer Rights. None of the above Terms and Conditions affects your statutory consumer rights.
  10. Penknives. You must be over 18 to buy this item. We insist on payment by credit card as credit cards require you to be 18 or over.
  11. Photographic identification is required when selling, trading in or agreeing to commission sale of goods with Red Dot Cameras, documents will be scanned in store or requested via email depending on the type purchase.
  12. When purchasing pre-owned M9 / M9-P / M Monochrom / M-E cameras, you are eligible to purchase a new Leica M8/9 battery (14464) for a reduced price of £75.00 (including VAT) with your order. You may also take advantage of this offer within 30 days after purchase of a pre-owned M9 variant camera but additional postage charges will apply.
PRE-OWNED CAMERA GRADING

NEW (Brand New): New - Never Used - All original packaging and manuals included.
MINT (like new): 98-100% of original condition. Like New with little or no signs of use.
MINT- (mint minus): 96-97% of original condition. May have slight wear but only visible under close up inspection.
EXC++ (excellent plus plus): 90-95% of original condition - Lens Glass very clean - cosmetically may show slight wear and/or signs of use.
EXC+ (Excellent plus): 85-89% of original condition. Shows signs of moderate use - Lens Glass may have marks & some dust which will not affect picture quality.
EXC (Excellent): 76-84% of orginal condition. Shows some signs of use - Lens Glass may have marks & some dust which will be unlikely to affect picture quality.
GOOD-USER: 65-75% of original condition. Appears well used and may include dings, brassing, scrapes and bruises but is in functional condition. Glass may have cleaning marks or small scratches which may affect picture quality.
Please note: All rating take into account the age of the item.